Thank you for visiting and shopping at glamorbiz.com. We ship our orders via UPSPS, UPS, FedEx, DHL.
Last updated: 10/20/2023
This Shipping Policy is part of our Terms and Conditions of Service and should therefore be read alongside our main Terms and Conditions.
Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
Shipping Policy
All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Currently, all Class A orders/packages (Fulfilled in U.S.) are shipped by USPS.
DOMESTIC SHIPPING RATES AND ESTIMATES FOR GLAMORBIZ PRODUCTS
Any shipping charges for your order will be calculated and displayed on the product page.
Shipping options | Estimated delivery time | Price |
Option 1 | 1 to 3 business days | Price depends on:
and is calculated individually |
Please note that during high demand season the estimated delivery time may increase.
DOMESTIC SHIPPING RATES AND ESTIMATES FOR PRINT-ON-DEMAND PRODUCTS
The production time for an order depends on various factors, including the time of year, product availability, and order size.
In general, it takes 2-7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location, but typical shipping times are:
USA: 3-4 business days
INTERNATIONAL SHIPPING
Currently, we offer shipping:
- From U.S. across the U.S. (Class A)
- From other countries to U.S. (Class B)
- Currently, while we ship from other countries, we DON’T ship to other countries. But we soon will.
Shipping charges for your order will be calculated and displayed at the product page. The shipping charges include handling, packaging and shipping costs.
SHIPPING TO A PO BOX OR MILITARY APO/ FPO/DPO?
At present, we are sorry that we haven’t articulated any
shipping method to APO, FPO, or DPO addresses.
However, if customer, for lack of option, provides the PO Box addresses, the packages are delivered by USPS only (standard shipping). Please note that we are not responsible for losing any package using such addresses.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at contact@glamorbiz.com with your name and order number, and we will quickly look into it for you.
RESTRICTIONS
- Restrictions: We are in cloth/fashion business. We don’t deal in restricted items. However, some items need special shipment care.
These are:
- i. Fragile items :- We take special care to insure, package, and ship fragile fashion items.
- ii. Expensive Goods :- Highly valuable goods needs to be insured. Many major carriers offer such options. We may insure items worth over $100.
- iii. Package Size Retractions:
- * USPS:- Up to 150 Ibs. Total girth up to 108”
- *FedEx and UPS:- Up to 150 Ibs. Up to 108” in length and 165’ in length plus girth.
NB: Special arrangement is made for such unusually ‘big’ sizes.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be canceled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our main priority. We want you to fulfil orders with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensures you will receive a purchased item on time and as described.
Our primary goal is making our customers happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged;
- Refund minus the shipping cost if you don’t want the product you received. But you must return the item at your expense to our warehouse (to be identified based on the item) and the item must be unused.
Refunds are not available under the following circumstances:
- Your order does not arrive due to an incorrect address provided by you;
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on GlamorBiz?
- If you report a damaged or incorrect product, you are required to submit a photo evidence within 13 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that you did not receive the item, you must submit a claim to the shipping carrier directly. Your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame. If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
❶ Call +1 240-354-4008
❷ Or alert us at info@glamorbiz.com
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.
If you experienced any of the above scenarios, you must report the issue within 13 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. GlamorBiz LLC is here to help! We have put together the following steps to make this process easier:
- For a refund, return, or exchange request contact our Customer Support team via email at contact@glamorbiz.com and include the evidence if required.
- After we have approved the order refund, return, or exchange, the product must be returned to our warehouse/fulfillment center concerned, to be identified based on the item.
- You must return the product and provide a tracking number.
- Once the tracking number has been provided (or once we have received the returned product), a replacement product will be shipped or a refund minus the shipping cost will be credited back to the card or original method of payment on file.
- In order for us to ship a replacement product or process a refund for damaged or incorrect product we require a tracking number for the item returned.
CONTACT US
If you have any further questions, please don’t hesitate to contact us at contact@glamorbiz.com.